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MASDAP Debt Admin Volunteer

Suitable for -

Opportunity Description

What will you do?

Complete an introduction to Citizens Advice and training for your role

Input data, statistics and monitoring information and to maintain records relating to the Debt Unit

Answer the telephone, reply to emails and post

Order stationery

Type up letters and read through documents checking for mistakes

Print and scan documents using a printer

Ensure that MASDAP quality standards are adhered to at every stage of the case

What’s in it for you?

Gain and build on valuable skills and experience such as communication, admin, IT skills and working in a team

Increase your employability

Contribute to the smooth running of the advice service which makes a real difference to peoples’ lives

Work with a range of different people, independently and in a team.

And we’ll reimburse expenses too.





What do you need to have? You don’t need specific qualifications or skills but you’ll need to: Be friendly and approachable Respect views, values and cultures that are different to your own Have good IT skills Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection Be willing to undertake training in your role

Apply now
More Info

How much time do you need to give?

We can be flexible about the time spent and how often you volunteer so come and talk to us.

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.

If you are interested in becoming an admin volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

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