Suitable for -
We are looking for a volunteer Workplace Support worker to join our team, to support vunerable adults to develop work skills as part of a new exciting project to enable people in their journey towards employment.
You would work alongside staff and directly with customers to support them in ways such as one to one support in work experience placements, ensuring people have that guidance to build solid work skills in areas like health and safety, completing work tasks, following employment rules and other tasks set.
You will receive the same training and support as the rest of our team.
The Skills and Enterprise Hub runs daily Monday-Friday 9.00am-4.00pm. We are looking for people who can help for a minimum of half a day a week during these times. How ever we do need a variety of potenital hours depending on need of customer and employer.
- An awareness of the needs vulnerable adults and adults with disabilities may have . - Willing to share skills and experience with others - Someone with patience, good communication skills, willing to attend training. - All volunteers would have to undertake a DBS process (criminal records check). This requires being able to supply two references and certain documentation such as a birth certificate, driving license or passport. -Volunteers must be aged 18 years or over.
You will receive online training in - Care certificate, Health and Safety, Introductions to Council procedures and Customer service
You will also receive First Aid and MAPA training.
Home-Start volunteers are of all ages and come from all walks of life. A number of volunteers have been in receipt of Home-Start support themselves. Their aim is to work alongside families, empowering them to become independent.
All home visiting volunteers need to have been parents themselves or have had parenting experience.
Volunteers are recruited for their friendliness, understanding and caring approach. The preparation course gives you a chance to get to know the staff and other volunteers, our approach and the way we work. It also gives us a chance to get to know you. The course covers topics such as safeguarding children, confidentiality and health and safety, as well as giving you the opportunity to explore some of your own values and attitudes.
Whilst you are visiting a family on behalf of Home-Start you will be supported by a member of staff. Home-Start Telford & Wrekin offers volunteers training and social gatherings throughout the year./p>
What will you do?
Complete an introduction to Citizens Advice and training for your role
Welcome all clients and other visitors to the local Citizens Advice
Explain to the client how long they might be waiting and what will happen and give out a form for clients to fill in
Type up information from the client form onto a spreadsheet or database
Answer the telephone, reply to emails and post
Help with the day to day running of the Citizens Advice service
What’s in it for you?
Gain and build on valuable skills and experience such as communication, IT skills and working in a team
Increase your employability
Contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
Work with a range of different people, independently and in a team.
And we’ll reimburse expenses too.
Accessing Resources in the Community (ARC) provides one to one support to 16-24 year olds who are in, or at risk of being involved in, the Criminal Justice System across West Mercia. Commissioned by John Campion, West Mercia Police and Crime Commissioner, ARC uses YSS Service Coordinators and Volunteer Mentors to support young people who are referred to the service, helping them to access community based activities./p>